Club Policies

If a member of the club wishes to make a complaint, report an incident or would like to have a discussion regarding a matter which is not related to safeguarding, please contact the chairperson at chair@thetforddolphins.club

The club follows the procedure outlined in the Swim England East Region Internal Disputes document. The link to this policy is listed below: 

• Internal Disputes Document

Welfare Policies

If you wish to report a safeguarding concern, please contact our club welfare officer: Sophie Ling at welfare@thetforddolphins.club

The Swim England Norfolk Welfare Officer is Sue Lyons and her email contact details are: welfare@norfolkswimming.org.uk

The Swim England East Region Welfare Officer is Fran Vesztrocy and her email contact details are: eastwelfare@swimming.org 

The club's welfare policies and the links to Swim England's safeguarding contacts page, Wavepower, the Swim England Handbook are listed below:

• Swim England Safeguarding Contacts
• Wavepower
• Swim England Handbook
• Code of Conduct for Parents or Guardians
• Code of Conduct for Athletes under 18 
• Code of Conduct for Athletes over 18
• Code of Conduct for Coaches and Teachers
• Code of Conduct for members, committee members, officials and volunteers
• Anti Bullying Policy
• Changing Room Policy
• Equality and Diversity Policy
• Lane sharing between adults and children 
• Late Collection of Children Policy   
• Missing Child Policy  
• Photography Guidance  
• Safe Recruitment Policy  
• SE Child Safeguarding Policy Statement  
• Social Networking  
• Supervising away from organisation  
• Transport Policy